Terms of Service

Estimates, cancellation, liability, and storage — the rules behind every A-Class booking.

Your ZIPs land on Lori’s desk at the Bossier intake office — reviewed personally, no broker handoff, used only to price your Shreveport-Bossier local move.

ProMover AMSA Certified
BBB Accredited A+ Rating
US DOT FMCSA Registered
State Licensed LA HHG Mover
IAM Member Intl. Movers Assn.
NJWMA Warehousemen Assn.

These terms govern your use of the A-Class Student Movers website and any move booked through it. Booking a date constitutes acceptance of these terms.

The agreement

When you sign our binding written estimate, A-Class Student Movers agrees to deliver the listed services for the figure stated, and you agree to provide accurate inventory and access information at the origin and destination addresses.

Estimates & pricing

Term Detail
Binding flat figure Held unless inventory or access changes
Hourly rate $129/hr for two movers, billed in 15-min increments
Deposit $145, credited on move day
Payment due On completion, before unloading the final piece

Cancellation

  • Free cancellation up to 72 hours before the window.
  • Inside 72 hours — $145 deposit is held as credit for 90 days.
  • No-show — deposit forfeited.
  • Weather hold — we reschedule at no charge if Louisiana Street bridge ices over or a tornado watch closes I-20.

Customer responsibilities

  1. Accurate inventory — list big-item pieces (piano, gun safe, treadmill) before the walkthrough.
  2. Building access — secure loading docks, elevators, and COI requirements in advance.
  3. Pet and child supervision — on move day.
  4. Final walk-through — sign off before crews leave.

Insurance & liability

A-Class carries $1M cargo coverage on every load plus general liability and workers’ comp. Standard FMCSA valuation is 60 cents per pound per article unless full-value protection is purchased separately. Items packed by the customer are covered only for visible external damage.

Damages & claims

Note any visible damage on the bill of lading before crews leave. Submit a written claim to [email protected] inside nine months per FMCSA rules. Ben investigates every claim personally.

Storage

Climate-controlled storage at the Greenwood Road bay is billed monthly. First month due on intake. A-Class is not responsible for losses caused by undisclosed hazardous contents (paint, propane, lithium batteries above 100Wh).

Governing law

These terms are governed by the laws of the State of Louisiana. Any dispute is venued in Caddo Parish unless interstate authority makes federal venue compulsory under FMCSA.

Questions? Call (888) 278-9005, email [email protected], or read our privacy policy, FAQ, and service list.

Ben Whitfield, owner of A-Class Student Movers
8+years
From Ben’s Desk

One Owner, One Calendar

“I walked out of the Atlas Van Lines Shreveport branch in 2018 after seven years on the warehouse floor — with one rule for the new shop: build the calendar around the Aug-1 dorm cycle and the May-lease churn, not the other way around. 8 years on, that’s still the deal. I walk every estimate, sign every binding figure, and every Shreveport-Bossier crew at your door is on my W-2 payroll — whether the move is a Centenary dorm room or a 3-bed in South Highlands rolling over the Louisiana Street bridge to Bossier.”
Ben Whitfield
Owner · A-Class Student Movers

Four Lines, A Signed Flat Rate, And Ben’s Countersign

Ben pulls the calendar against the Greater Shreveport hitch-shifts and writes the binding figure on Greenwood Rd letterhead, and the reply lands in your inbox — bilingual EN loads inside an hour, ES paperwork within two. No deposit, no chase calls if you walk.

See My Bilingual Flat Figure ☎ (888) 278-9005